Return & Refund policy

Certainly! Here’s a sample Return and Refund Policy for your women’s clothing website, Parth Enterprises:

Return and Refund Policy – Parth Enterprises

At Parth Enterprises, we want you to be completely satisfied with your purchase. If you are not fully happy with your items, we are here to help. Below are the details of our return and refund policy:

1. Return Eligibility

Returns are accepted within 30 days of the delivery date.
To be eligible for a return, the item must be in its original condition, unused, and with all tags attached.
Items that are damaged, worn, or altered in any way are not eligible for return.
Final sale items (such as sale items, lingerie, swimwear, and accessories) are not eligible for return or exchange.

2. How to Return an Item

To initiate a return, please contact our customer service team at [Customer Support Email or Phone Number] within 30 days of receiving your order.
We will provide you with a return authorization and instructions on how to return your item.
All return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.

3. Refunds

Once we receive your returned item, it will be inspected, and we will process your refund within 7-10 business days.
The refund will be issued to the original payment method used for the purchase. Please note that it may take an additional 3-5 business days for the funds to reflect in your account, depending on your bank.
Shipping fees are non-refundable.

4. Exchanges

At this time, we do not offer direct exchanges. If you would like a different size or style, please return the original item and place a new order.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [Customer Support Email or Phone Number]. We will cover the return shipping costs and ensure you receive the correct item or a refund.
Please keep all packaging materials and take photos of the damaged item for reference.

6. Non-Returnable Items

For hygiene and safety reasons, the following items are non-returnable:
- Lingerie
- Swimwear
- Accessories (e.g., jewelry, scarves, hats)
- Sale or clearance items marked as “final sale”

7. Cancelling an Order

If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled before they are processed and shipped. Once the order has been shipped, it cannot be canceled, but you can return the items once they arrive.

8. Exceptions

We reserve the right to refuse returns or refunds if the item does not meet the conditions mentioned above.

If you have any questions or need assistance with a return or refund, please feel free to reach out to our customer service team at [Customer Support Email or Phone Number]. We are happy to assist you!

This return and refund policy is designed to be clear, simple, and fair to your customers while ensuring that your business is protected. Feel free to modify any details that suit your store’s practices.